Tip:
You can modify the update frequency on the Help Builder | Options | Administration feature page.
Updates are always downloaded from the Internet and so require an Internet Connection using Port 80 to the the West Wind Web site. The update can either be downloaded as part of an automatic update check or it can be manually downloaded and installed (in case security permissions don't allow automatic updates). The file download URL is:
http://www.west-wind.com/files/updates/wwhelp400_update.exe
The Exe is simply a self-extracting Zip file that can be executed and loaded into the Help Builder install directory.
Automatic Updates
Automatic updates occur when Help Builder starts and are controlled via the Update Frequency setting configured on the Options | Administration page. This process is the easiest and keeps you up to date when a new version becomes available. You can also manually initiate this process from the Help Menu and clicking on Check for latest Version.
The process follows these steps:
Manual Download
You can also force Help Builder to let you download the file directly to your machine and basically perform the update manually. This might be necessary if the update process cannot be performed through the automated routine due to security configuration issues or possible lack of connectivity from within Help Builder due to firewall restrictions.
To manually download:
For all of these operations there are potential security restrictions involved that might require elevation of rights to administrator.